Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in Small Business Merchant Lending, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. Job summaryThe Product Director in Small Business Merchant Lending is an exciting opportunity to develop and drive the product strategy for new digital credit products for small business customers of our Global Payments business and to establish the strategy for our lending within our Embedded Finance agenda. This is an intrapreneurial opportunity to lead development and scaling of a fintech which is in pilot stage with ambitious growth plans. The Product Director must have credit and fintech experience but also a vision to develop products and the drive to implement and scale them to delight customers and enable our partners. Job responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Drive go-to-market strategies for new SMB merchant lending business, including developing & oversight of future phases of launch to new segments, markets & channels; Manage P&L for SMB merchant lending business, including yield optimization for loan portfolio and expansion and risk mitigation initiatives to ensure a healthy portfolio. Partner with Risk, Finance & Analytics teams to create dashboards and monitor key metrics for a sustainable portfolio; Own pricing for SMB merchant lending business, developing & implementing strategies which meet financial & customer objectives Partner with Product, Risk, Controllership & Finance to develop sound growth strategies for the SMB Merchant Lending business in the context of the firm's Embedded Finance initiatives; Serve as commercial owner for Embedded Lending partner strategy, developing and influencing economics of these deals in partnership with Finance and other teams to model outcomes, develop scenarios and influence contract negotiation and execution with partners, platforms and marketplaces; Develop and manage content and deliver updates in BURs, Leadership Team meetings and regular executive updates Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Experience and passion for lending, payments, SMBs and fintech; Prior experience in Corporate Finance, investment banking in a lending business or mature fintech. Fluency in credit & lending metrics, P&L drivers and balance sheet optimization; Strong financial modelling skills to evaluate growth opportunities and scenarios impacting a lending P&L Outstanding communication, presentation, and interpersonal skills including with senior leaders and executivesPreferred qualifications, capabilities, and skills Recognized thought leader within a related field MBA and/or CFA desired

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