Job Description

Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. Were building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future.

Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries.

Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life.

The Microsoft O365 Manager will provide technical guidance and leadership for the O365 operations team. The team consists of approximately 8 resources spanning several of the O365 platforms and areas of expertise. The role will report to Sr. Manager of Infrastructure Operations.

• Manage a unified communications platform which includes Exchange, Office 365, Teams, E-discovery, EMC SourceOne and MobileIron.
• Manager the SharePoint platform and resources.
• Provide leadership, technical backstop and guidance to team to facilitate the following deliverables:
• Use PowerShell to automate reports, tasks, and troubleshooting.
• Perform installations, patches, upgrades, capacity planning and performance tuning, through approved change management.
• Enter, track, and update incident and changes in ticket management system.
• Provide tier-3 support for team members and other support teams.
• After-hours support rotation and implementation, as needed.
• Document and develop in-depth knowledge of companys existing messaging IT architecture/infrastructure, and technology portfolio.
• Conduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase cost effectiveness and infrastructure flexibility.
• Assist in the design and implementation of end-to-end integrated systems for messaging platforms.
• Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.
• Perform routine health assessments on environments in response to business user needs.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Ensure the integrity and security of enterprise data on servers, computers and databases in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance.
• Be responsible for daily operations of platforms and ensuring proper governance for current and future O365 services.

• Minimum of 5 years of MDM administration experience. (Design, Implement, Upgrade, Support, Maintain). MobileIron and Intune experience preferred.
• Minimum of 5 years total Exchange administration experience. (Design, Implement, Upgrade, Support, Maintain)
• Minimum of 5 years total Teams administration experience. (Design, Implement, Upgrade, Support, Maintain). Experience with Rooms, Phones, Voice/PBX preferred.
• Minimum of 5 years administering Windows Server operating systems ranging from Server 2008-2022. (Design, Implement, Upgrade, Support, Maintain)
• Minimum of 5 years administering SharePoint and SharePoint Online. (Design, Implement, Upgrade, Support, Maintain)
• Leadership experience for each area of technology will satisfy administration experience.

EDUCATION AND CERTIFICATIONS:

• Bachelors degree in Computer Science or minimum 7 years of comparable experience
• Microsoft Exchange, Office365, related certifications - Preferred
• Microsoft Windows Server, Microsoft System Center, VMWare, ITIL - Preferred
• MCITP - Preferred
• MCDST - Preferred

KNOWLEDGE AND SKILLS:

• Experience implementing/administering mobile device management platform Advanced Level
• Experience implementing/administering Exchange - Advanced Level
• Experience implementing/administering O365 - Advanced Level
• Experience implementing/administering Teams Advanced Level
• Experience working with formal architecture methodologies (ITIL) Intermediate Level
• Construct High Availability, Disaster Recover design Intermediate Level
• Hands-on installation, upgrade, production support of Exchange, Office 365, Teams, E-discovery, EMC SourceOne and MobileIron - Advanced Level
• Experience with SharePoint and SharePoint Online Advanced Level
• Windows OS - Advanced Level
• Active Directory (Accounts, Groups, GPs, Security) Intermediate Level
• PowerShell Advanced Level
• Outlook - Advanced Level

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.

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