Chief Revenue Officer (CRO)
About the Company
Leading fashion retailer
Industry
Apparel & Fashion
Type
Privately Held
Founded
1983
Employees
5001-10,000
Categories
Specialties
Business Classifications
About the Role
The Company is seeking a Director of Site Operations and CRO to join their team. The successful candidate will be responsible for owning and operating the app and site experience, with a focus on conversion rate optimization. This role involves developing a comprehensive CRO strategy, providing data-driven analysis to support roadmap efforts, and managing the day-to-day operations of the site to ensure a seamless customer experience. The Director will also be tasked with optimizing 3rd party vendor relationships, collaborating with cross-functional teams to identify high-value enhancements, and maintaining a testing and learning culture to drive site performance. Applicants for the Director of Site Operations and CRO position at the company should be passionate about the brand and dedicated to making an impact. The role requires a candidate who is a life-long learner, driven by curiosity, and connected to the values of the company. Key responsibilities include managing relationships with internal and external teams, partnering with marketing for optimal landing page experiences, and working closely with the VP of Ecommerce on the long-term roadmap. The ideal candidate will be an advocate for the customer, using data to make informed decisions, and will have a strong background in e-commerce, and digital product management, and a proven track record in driving business objectives through website and app experiences.
Hiring Manager Title
VP of Ecommerce
Travel Percent
Less than 10%
Functions
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